Our EHR Project Begins

We have confirmation from Heal NY regarding the payments for our grant!  This means Tri-County can move ahead with the long-awaited EHR project.  The first order of business will likely be signing a contract with Consilium, a computer services consulting service that TCFM and Noyes have worked with regularly.  Consilium will help build and fine-tune our network for the increased traffic that the EHR will entail, and will also help manage the project.

However, we (the docs, PA's, nurses and secretaries) who are on the front lines need to keep our hands on this project from the beginning and not assume the computer experts will know how a medical office runs or a provider cares for patients.  We need to keep the goals in view of good care, provided efficiently and compassionately.

I intend to communicate the progress of the EHR project regularly, and to keep the clinician's perspective close to the details of the project.  Your input will be necessary and welcome.

This project will be hard work, like moving your household or starting a new job.  But like those challenges, this will be a real opportunity for us to improve things.  Improve our processes, strengthen our team work, and rebuild our organization.